mmk3 Privacy Policy
This policy explains how mmk3 collects, uses, stores, and protects the personal information of registered players on the platform.
Introduction and Purpose
mmk3 is a platform providing online casino and football betting services for players in Myanmar. We consider the security and privacy of your personal information to be very important and handle it with care.
This privacy policy clearly sets out what personal information we collect when you use the mmk3 website and services, how we use it, in what circumstances it may be shared with third parties, and what rights you have.
Scope of This Policy
This policy applies to all visitors to the mmk3.world website, registered players, anyone who contacts customer support, and all users of any mmk3 digital service. Continued use of this website is taken as acceptance of this policy.
Types of Information We Collect
We collect only the information necessary to provide our services and keep your account secure. The types of information we collect are as follows—
Personal Information
Includes your name, date of birth, contact phone number, email address, and national ID number (where required).
Financial Information
Includes deposit / withdrawal records and KBZPay / Wave Money / AYA Pay account identifiers (stored using recognised protection methods).
Gaming History
Data on games played, bet amounts, bonus usage, and playing patterns.
Technical Data
IP address, browser type, device type, login timestamps, and cookie records.
Communication Records
Contact records from Live Chat and email, complaints, and customer service conversations.
Identity Verification Data
Information submitted to verify your account and check responsible gaming factors.
How is your information used?
We use the personal information we collect only for the following purposes—
Account management and service delivery
We use this information to open and manage your account, process deposits / withdrawals, apply bonuses, and keep mmk3's services running smoothly.
Security and fraud prevention
We use data to verify your account security, prevent unauthorised access, and investigate suspected fraud.
Customer service improvement
We keep communication records so we can handle your enquiries, complaints, and service requests effectively.
Responsible gaming support
We analyse data to monitor players' gaming patterns and proactively reach out to anyone who may be at risk.
Service improvement
We use data to review platform usage patterns, technical issues, and user experience in order to make improvements.
Legal compliance
We use data as needed to meet financial obligations and comply with international gaming industry standards.
Data sharing policy with third parties
mmk3 does not sell, rent, or share your personal information with third parties without necessity. However, relevant data may be shared in the following limited circumstances—
Service providers
We share only the data strictly necessary with service providers handling payment processing (KBZPay, Wave Money, AYA Pay) and security checks. They are not permitted to use the data they receive for their own purposes.
Legal requirements
If a court order, legal process, or regulatory request arises, information may be disclosed in accordance with legal obligations.
Analytics services
Only anonymised data may be shared with analytics companies to improve platform performance and user experience.
Business changes
In the event of a merger, acquisition, or transfer of assets, you will be notified in advance of any changes to your personal information, and steps will be taken to maintain continued privacy protection.
Data security and SSL protection
We have put in place industry-standard technical and organisational security measures to protect your personal information—
Please understand that no method of transmission over the internet or digital storage can guarantee 100% security. We are committed to maintaining a high level of security appropriate to our business objectives for protecting personal information.
Cookies and Tracking Technologies
The mmk3 website uses cookies and similar technologies to improve your experience and enhance the platform—
Essential Cookies
These cookies are necessary for the website to function properly. They include login sessions and security features. Disabling them will prevent the website from working correctly.
Functional Cookies
These cookies remember your language preferences, game settings and account configurations. You can disable them, but some service limitations may apply.
Analytics Cookies
We use these cookies to understand how players use the platform and to improve our services. Data is aggregated in anonymous form for analysis.
You can disable cookies from your browser settings. Please note that doing so may affect how you use the platform.
Data Retention Period
We retain personal information for as long as necessary—
Active Account
Personal information and game records are retained for as long as your account remains active. This is necessary to provide our services and to continue protecting players.
Closed Account
After an account is closed, financial records are kept for a period that meets legal requirements. Other data is securely deleted.
Communication Records
Customer service records are retained for an appropriate period after a conversation ends, for player protection and service notification purposes.
Analytics Data
Non-identifiable analytics data may be retained for a longer period for platform improvement purposes.
Your Privacy Rights
Players have the following rights regarding their personal information—
-
Right of Access
You can request to know what personal information we hold about you. Contact [email protected] to gain access. -
Right to Rectification
If any of your personal information is inaccurate, you can ask us to correct it. -
Right to Erasure
You can request deletion of data that is no longer needed to provide our services or to fulfil legal obligations. -
Right to Object
You can ask us to stop marketing communications or to object to a particular use of your data. -
Data Portability
You can request that the data we hold about you be provided in a machine-readable format for international data transfers. -
Right to Restrict Processing
You may request that we restrict processing of your data while its accuracy is being contested, or while a required verification is in progress.
How to Contact Us to Exercise Your Rights
To exercise any of the rights listed above, contact mmk3 customer support at [email protected] or chat with us directly via 24/7 Live Chat. We will handle your request as quickly as possible — please include your player ID so we can verify your identity.
Player Data and Responsible Gaming
mmk3 puts players first. How we handle personal data is directly tied to Responsible Gaming—
Gaming history data we collect is used to monitor playing patterns and provide early support if signs of problem gambling appear. This data will not be used for marketing purposes without your consent — it is used solely to support safer gambling.
To set gaming limits, take a break, or apply self-exclusion, visit our Responsible Gaming page.
Policy Changes and Notifications
mmk3 may update or revise this Privacy Policy from time to time for various reasons—
Major Changes
For major changes that affect data handling, third-party sharing, or player rights, we will notify players before the change takes effect and display it prominently on this page.
Minor Changes
Minor changes such as language clarifications, formatting updates, or changes that do not materially affect player rights may only update the "Last Updated" date on this page.
We recommend checking this Privacy Policy regularly for updates. Continued use of mmk3 after any changes means you accept the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy or how your data is handled, please contact mmk3 customer support—
24/7 Live Chat
You can reach us via Live Chat on the platform in Burmese, any time of day or night. We recommend this channel for the fastest response to privacy-related questions.
For privacy requests, data deletion, or correction requests, send an email to [email protected]. Please include your player ID.